Ecommerce

The ‘end’ of the shopkeeper (and other retail trends coming soon)

Self-service retail is swooping across the globe; from online shopping to self-checkout, there’s a growing trend in retail environments that focuses on driving efficient…

Samsung Pay’s FAQ for South Africans

Samsung’s calling it a game changer. Banks are seeing it as a fresh avenue for payments. And users? Well, that remains to be seen….

Samsung Pay is now available in South Africa

Samsung Pay is now officially available and live in South Africa. The contactless payment service, which has been available in other territories since 2015,…

FNB lets South Africans pay for groceries with their watch

Fitbit Pay is now available in South Africa. The wireless payments service which works through Fitbit’s range of wearable devices is now compatible with…

Superbalist and Spree announce merger

Big news in South Africa’s online retail space: two of South Africa’s clothing and lifestyle juggernauts, Spree and Superbalist, are merging into a single…

Mastercard to announce new collaboration with Zapper

Zapper will soon be compatible with Mastercard’s Masterpass payments system, after the companies on Monday announced a new possible collaboration. The two companies are…

FNB launches eWallet eXtra mobile bank accounts in South Africa

First National Bank has today announced eWallet eXtra, a digital bank account that can be opened from a mobile device for unbanked South Africans….

3 instances of ecommerce becoming ‘enabling’ commerce

If there’s one thing that nearly every economy in the world has in common today, it’s the love of shopping. Shopping drives our consumerist…

India’s ecommerce giant Flipkart introduces social network feature

India’s ecommerce company Flipkart has introduced a social network component to its app. The social network component is called Ping and it allows users…

Mobile, online transactions to reach 125bn annually by 2018

The world is set to see an explosion in the number of mobile and online transactions, growing to 125-billion in 2018, an increase of…

8 essential things that customers are looking in an ecommerce site

Unlike brick-and-mortar retail stores, eCommerce websites do not offer the tangible experience that customers experience from retails stores. Hence, they pose additional barriers to…

Omnichannel strategies: what you need to know before implementation

There is no doubt that omnichannel matters for contact centres today. Channels other than voice are becoming increasingly important to the customer experience, with…

Your new shoes are in the mail: how tech has changed customer service

The invention of the telephone really was the beginning of competitive customer service. Telephones saved us from spending the morning away from work trying…

How to use SA’s Second Hand Goods Act to your advantage when buying stuff online

Buying or selling means a certain amount of risk – you’d only have to speak to a friend to hear of an incident where…

4 ecommerce marketing trends you should really know about

The past 15 years have seen Ecommerce grow immensely. Now with the growth in technology, the pioneers of e-commerce stores are trying to make…

Social media to contribute 13bn transactions to mobile money market

Mobile payments are a growing force around the globe — from the sophisticated tap ‘n go mechanics of Apple Pay to the continued dominance…

Mobile will inevitably allow South Africans to ditch their wallets

After years of hype the mobile commerce bandwagon may have just rolled into town. And if projections are anything to go by, the days…

Why ecommerce companies need to reassess the ‘traditional’ call centre

For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out…

Social media, messaging apps driving global mobile money adoption

It’s hardly news that mobile is important to emerging economies. Stories of those countries lepfrogging older technologies have been told so many times that…

Google’s possible buy button — a local watering hole for retailers and consumers

If I am not onto something by now then I will eat my digital hat. Google, is announcing the creation of a fricken “Buy…

Mobile payments: leaving your wallet at home suddenly doesn’t seem so weird

It’s Saturday morning. The day is beautiful and you decide to go for a jog. You plug the headphones into your phone and hit…

Buy shoes with your watch: wearable tech’s transformative power on retail

The days of going online to buy the next addition to your wardrobe, a power bank for your laptop or even your groceries are…

Me&you mobile is South Africa’s first lean ecommerce mobile network

If you’ve been taking the Gautrain in Jozi recently or followed the #BeUnordinary hashtag, you’d have come across these orange banners with the winking…

South African Businesses Face Growing Legal Risks as AI Adoption Soars

MTN Pumps R300 Million into Gauteng to Strengthen Digital Infrastructure

You Mailed It! Celebrating South Africa’s Slickest Email Campaigns of 2025

AI Revolution for SMMEs – Opportunities and Legal Pitfalls for South African Startups

AfriLabs’ 2024 Impact Report Charts Path to $1 Trillion Digital Economy

MTN Group Fintech’s Mandela Day campaign is about much more than hygiene kits

Acer Unleashes Beastly New Predator BiFrost and Nitro GPUs with AMD Radeon RX 9000 Series

Philips Evnia Drops Jaw-Dropping QD OLED Monitors: 240Hz, Ambiglow, and All the Good Stuff

Microsoft launches new Surface devices in new AI era

TDK enhances IMUs for extreme temps

Data centres and defence are reviving diesel

The most recognisable tactical pickup truck evolves