South Africa’s smallest businesses are punching above their weight when it comes to job creation – but the system is still actively working against…
Smart manufacturing is all about an intelligent, connected supply chain
As it stands, factories are dumb — or at least far less intelligent than current technology could actually make them. The current industrial production…
Engaging with the quitting generation — retaining Millennials in the workplace
Twenty-somethings are notoriously hard to retain as employees. They can become disengaged and disaffected, waiting for their next performance bonus so that they can…
How safe is your data in the age of data leaks?
On April 3rd 2016 a collective of international newspapers and the International Consortium of Investigative Journalists (ICIJ) dropped a bombshell – they had millions…
Is your contact centre a brand building or grudge centre?
Streamlined systems, self-service options, real-time communication and measured results define the contact centre of the future. We all know the theory: consumers are changing…