AI is disrupting education. But despite what the headlines (and some ChatGPT horror stories) might suggest, South African teachers aren’t being replaced — they’re…
Visual IVR — Creating a more engaging customer service environment
Anybody who has ever had to phone a call centre knows the frustration of listening to numerous menu options before eventually being able to…
Google brings more specific traffic alerts to SA
Checking your smartphone for commute times has become the norm for millions of people around the world. Google pioneered this function with Google Now, but Apple…
Card-free SIMs are vital to an Open IoT Ecosystem
Ultimately, the Internet of Things (IoT) will only reach its full potential if it benefits consumers and makes life more convenient on a worldwide…
The fintech revolution is here and disrupting banking, Bitcoin not so much…
I have just returned from Money2020 in Copenhagen, effectively Disneyland for anyone interested in the fintech space. Themed “The Centre of the Revolution”, the…
