WhatsApp remains the backbone of digital communication in South Africa. Whether it is school groups, family messaging, buying and selling in local communities, or…
12 images that sum up the 2016 Bookmarks Awards [Gallery]
The 8th Bookmarks Awards took place late last week. You can find the list of winners and reflections on it here. It was a…
Omnichannel in the call centre: the do’s and don’ts
With more customers owning smart mobile devices, companies are facing an ever increasing need to communicate and respond to customers using channels, other than…
Securing next-generation networks
Mobile World Congress 2016 took place last week and what came of it was largely the industry is looking ahead to what the future…
Industry 4.0 — manufacturers must embrace tech to remain ahead of global competition
The first industrial revolution happened back in 1784 when the age of mechanical production dawned; it was followed by a second industrial revolution sparked…
