The App That Rules Them All If the internet disappeared tomorrow, South Africans would still have WhatsApp. It has become the country’s everything app,…
Billions of users and tweets per minute: social media in 2013 by the numbers
When it comes to social media, it’s sometimes hard to wrap your head around what’s going on in a rapidly shifting world of tweets,…
4 ways the online hatred aimed at Melissa Bachman is misdirected
By now you’ve most likely seen the hunting photos US TV presenter Melissa Bachman posted online of her South African trip. Judging by the…
Just getting started with social media? Try the POST method
What do most people and companies do wrong when they jump on the social media bandwagon? They lack an overall strategy to get the…
Managing the customer lifecycle process: the case for consolidating CRM, ORM and social media
The question isn’t, ‘What do we want to know about people?’ it is ‘What do people want to tell about themselves?’ – Mark Zuckerberg…