Have you ever wondered how much easier travel has become, thanks to the digital innovations shaping our world? Exploring new destinations used to mean…
Every interaction is a ‘Moment of Truth’: why your customer experience strategy is so important
CX or Customer experience is the foundation for success in any business and customer-centric businesses who manage to evolve, despite a continually changing customer…
Here’s how Facebook can help you achieve your business goals
The need for an effective social media strategy cannot be emphasised enough. Social media is becoming a vital component in any business supporting other…
Twitter launches two new features, more for commerce than user experience
Twitter has been doing a lot lately and its latest move involves testing two new features. One of the features is product and place…
7 massive ways mobile has changed brand awareness on social
Back in 2013, Twitter indicated that about 60% of its active users, who are over 200 million, access the platform through a mobile device….
