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5 trends to set to revolutionise the customer experience in 2016
A massive 89% of companies plan to compete primarily on the basis of the customer experience by 2016, which is a dramatic increase since…
A digital customer experience revolution could save the brick and mortar store
The retail model of the future will be a radically different experience from today, largely driven by the changing shopping demands of the younger…
Are South African marketing pros missing out on the micro-moment opportunity? [Part 1]
Most South African marketers understand that smartphones and other mobile devices are radically reshaping their customers’ behaviour by giving them access to personalised services…
PopiMedia, ‘that’ billboard, digital’s state of emergency: 5 Memeburn articles you loved this week
Take a moment. Breathe. You’ve made it to Friday and you’ve got the weekend to look forward to. Before you throw off those pants…
