Everlytic is set to redefine customer communication with its revolutionary AI Studio, using WhatsApp for seamless chatbot interactions. The company, South Africa’s most trusted…
Two South African scientists set to showcase research in Taiwan Science Fair
Two young pupils will get the chance to show off their wits at the Taiwan International Science Fair in February. The two pupils have…
Everyone is on WhatsApp, so why isn’t your contact centre?
When was the last time you sent an SMS in your personal capacity? Chances are that it’s been a while. Now, think about how…
As banking embraces tech, it needs to focus on digital communication
Today’s banks are almost unrecognisable from what they were even a decade ago. Thanks to technology, the primary focus of banking has moved from…
This is how you hyper-personalise your digital communications
There was a time, not all that long ago, when personalising digital communications simply meant addressing your customers by name. We’ve come a long…
