WhatsApp has delayed the deadline for users to accept its new privacy policy and terms of service, following backlash. Previously, users had until 8…
21 digital transformation courses your employees should take in 2020
No business hoping to thrive in the future can avoid digital transformation. To do so is to risk being left behind by an ever-growing…
What can we learn from corporate responses to the world’s biggest security breaches?
Over the past few years, data breaches have become increasingly common and have affected a great many high-profile organisations. In 2019 alone, Flipboard, Facebook,…
Hyper everything: how tech integration is changing customer communication
A raft of new technologies, many of which are easily integrated into existing channels, are changing the way organisations communicate with their customers. Chatbots,…
Using algorithms and machine learning for smarter decision-making
Machine learning has become an increasingly popular topic, both in the public consciousness and for businesses wanting to streamline their processes. The line between…
