On January 20, 2025, during President Donald Trump’s inauguration festivities at Washington D.C.’s Capital One Arena, Elon Musk made a hand gesture that ignited…
Instagram opens feed to businesses to increase revenues
Instagram has expanded its ad product offering as it looks become a financially viable entity. The Facebook-owned company announced on its blog that it…
Should you integrate your social media capabilities with the call centre?
Customers are increasingly taking to social media to look for support or lodge complaints. Most businesses today understand this about customer behaviour, but many…
Latest Twitter update makes it easier to follow conversations
Twitter is huge. There is no two ways about it and now in 2015, it has been said that a fifth of internet users…
What lessons are there to be learned from Appletiser’s Twitter faux pas?
As part of the nationwide Women Crush Wednesday hashtag movement (whereby guys and girls post a picture of their female crush or people they…
