Have you ever wondered how much easier travel has become, thanks to the digital innovations shaping our world? Exploring new destinations used to mean…
Life after Dick: Twitter needs to ignore Wall Street, concentrate on users
Twitter CEO Dick Costolo has resigned after five years on the job. Twitter’s subscriber growth has slowed, the company recorded subscriber growth of 18…
Facebook drops $1bn internet satellite plan
Facebook’s plan of building an Internet Satellite connection for parts of the world has fallen. According to a report from The Information, project was…
4 ways social media can provide you with insights better than traditional market research
Market research has always had an important role to play in shaping brand strategies, from product development and customer service through to marketing and…
Should you integrate your social media capabilities with the call centre?
Customers are increasingly taking to social media to look for support or lodge complaints. Most businesses today understand this about customer behaviour, but many…
