General Tech

Balancing security and availability: the key to managing the ICT divide

The introduction of the always-on enterprise has seen many decision-makers needing to juggle their data availability demands with effective ICT security policies. These two…

POPI: here’s how the Act affects businesses and consumers

The appointment of an Industry Regulator with a view to rolling out the Protection of Personal Information Act (POPI) accelerates the timeframe within which…

Gamification begins at home: the algorithms changing our everyday lives

Reality: it’s the worst game ever. The landscape of our lived experience is one that becomes so familiar over time that it disappears into…

Smartphones make humans less efficient, study finds

If you’re reading this on your phone at work, put that damn thing down. Well, that’s probably what your boss would say after reading…

Moore’s Law under threat thanks to silicon alternatives

Moore’s Law suggests that computational power should, in theory, double every two years; but that understanding is now being put under severe strain. Mardochee…

Street-front businesses win with Pokemon Go, different story for those indoors

I’ll admit: I’ve got to catch them all. And in all probability you do too. The last few weeks I’ve been reading the various…

How organisations can address the cultural shifts inherent in digital transformation

In business, the purpose of digital transformation is to create a culture of innovation thereby enabling revenue growth in the new digital world. Many…

10 great pieces of business intelligence software

Business intelligence is based on understanding, visualizing and acting based on the data that you already have in your possession. So a good BI…

Visual IVR — Creating a more engaging customer service environment

Anybody who has ever had to phone a call centre knows the frustration of listening to numerous menu options before eventually being able to…

Your Excel spreadsheet skills could net you a Dell laptop from Microsoft

Do you enjoy spreadsheets, equations, and using Excel for all sorts of needs? You may want to enter the Microsoft Office Excel Champs SA…

Uber launches in two new African cities, now in 400 locations globally

On-demand transportation service Uber has today launched in two new locations, Abuja, Nigeria, and Mombasa, Kenya. This brings the company’s global network to 400…

Uber launches Family Profiles, a seamless way to order rides for children, friends, colleagues

On-demand transportation service Uber has now launched Family Profiles for easier ride-sharing. This new addition should make ordering an Uber easier for friends, parents, children,…

Uber launches UberEATS as a standalone app in the US

It’s a logical train of thought: if Uber can deliver people to places, surely it can deliver food to people. And that’s what the…

Why is fintech failing women globally?

The majority of the world’s unbanked population are women. The World Bank puts that at over 1.1 billion women globally – a staggering number….

Why IT should be focusing on delivering a great customer experience

A customer’s perception of an organisation is determined by the journey the customer undertakes, from consideration to requesting and ultimately using a product or…

Omnichannel in the call centre: the do’s and don’ts

With more customers owning smart mobile devices, companies are facing an ever increasing need to communicate and respond to customers using channels, other than…

Airbnb and me: a renter’s perspective

Listing my Sea Point flat on Airbnb was not a carefully carried out campaign for me. A friend, visiting nearby, led me to obnoxiously…

How CIOs can jump start a cost-effective digitalisation journey

Doing more with less is a constant challenge to IT organisations. There is continuous downward pressure on IT budgets, while expectations surrounding what can…

SONA interpreter, Uber expansion, social media fire: 5 Memeburn articles you loved this week

Hello there dear reader. Congratulations, you’ve made it to the end of the week and while you may feel a little frazzled, you’re still…

These data scientists think they can predict who’ll win at the Oscars

Data or, more specifically, increasingly open and accessible data has completely changed the way we look at the world. Far from being a record…

This year, let’s use technology to take back control of our lives

Many of us approach a new year as an opportunity to improve ourselves or to change some aspect of our lives. A common resolution…

5 ways Uber has used gamification to rise above its competitors

Uber has taken person-to-person apps to the next level in just a few short months. The company has nearly made yellow cabs obsolete—in cities…

Should South African loyalty programmes reward social media engagement?

There are plenty of loyalty programmes in South Africa. Most big retailers have them, as do health and insurance providers, and a growing number…

SA’s Smallest Businesses Are Job Engines – So Why Can’t They Get Funding

Starlink in South Africa – Regulatory turbulence grounds Elon Musk’s satellite internet plans—for now

ASUS and AMD Launch AI-Driven Expert P Series PCs for South African SMBs

South Africa’s MSMEs Still Locked Out of Funding – New Report Calls for Radical Reform

Africa Bridge Fund seeks to build a thriving Africa tech ecosystem

MortgageMarket and EasyEquities partner to launch EasyMortgages, unlocking a new era in home loan access for South Africans

Acer Unleashes Beastly New Predator BiFrost and Nitro GPUs with AMD Radeon RX 9000 Series

Philips Evnia Drops Jaw-Dropping QD OLED Monitors: 240Hz, Ambiglow, and All the Good Stuff

Microsoft launches new Surface devices in new AI era

Everest better at exploring than Explorer

Trail Boss badge comes to BEVs

Slate Truck is an outrageously sensible pickup