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Beyond 2020: Why email marketing will be relevant for a long time to come
Email is rapidly approaching its 50th anniversary, having been with us since 1971. And while most technologies invented half a century ago now feel…
What can we learn from corporate responses to the world’s biggest security breaches?
Over the past few years, data breaches have become increasingly common and have affected a great many high-profile organisations. In 2019 alone, Flipboard, Facebook,…
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One of the key focus areas for digital practitioners at the moment is creating hyper-relevant, personalised experiences for users. Doing so not only makes…
Now we’re talking: NLP is the key to seamless customer engagement
Natural Language Processing (NLP) is a technology behind many of our daily interactions with the digital world. Every time you ask Siri for help…