Apple is making waves in accessibility with new features coming to iPhones and iPads. Designed to empower users with diverse needs, these features include…
Facebook to use AI, ML to stop the spread of revenge porn on its platform
Facebook will be implementing new detection technology to help curb the spread of revenge porn, it announced on Friday. “To protect victims, it’s long…
WhatsApp’s getting an ‘advanced search’ feature
According to a report by WABetaInfo, WhatsApp is currently working on a new advanced search feature. The feature will give users the ability to…
Meme-worthy, eye-raising, tear-jerking highlights from the 2019 Oscars
The 91st Academy Awards, or the 2019 Oscars, took place this weekend in a hostless buzz of meme-worthy, eye-raising and tear-jerking moments. *SPOILERS INCOMING*…
Rethinking the relevance of Big Data in the age of social media
In the customer service environment, businesses have access to a wealth of operational and systems data in the contact centre. With the correct measurement…