The Netflix matchup between Mike Tyson and Jake Paul has redefined what a modern boxing event can be, fusing old-school boxing prestige with digital-age…
Be clear, be consistent: how to get personal branding right
In today’s hectic digital lifestyle, everyone has a personal brand that defines who we are, what we do professionally, our personal lives, and the…
Retail and the Internet of Things: when will the other elephant drop? [2 of 2]
So how are we feeling about the Internet of Things? A recent mega-survey on the subject by the Pew Research Center revealed strong optimism,…
It’s time for the digital industry to stop handing out titles and train juniors properly
The digital industry is ruining the art of community management. While I refuse to think it is the dear professionals I have worked with…
Coffee, Wi-Fi, charging mats: how Starbucks became every tech junkie’s favourite ‘third place’
Observing consumer trends and understanding customers’ lifestyles can lead to moments of genius in meeting customer needs to create a superior Customer Experience. Case…