WhatsApp is no longer just about messaging. With nearly three billion users worldwide, Meta is now layering artificial intelligence and monetisation tools into the…
Face to face with facial recognition: the basics, the uses, the myths
The internet loves buzz words: AI, machine learning, biotechnology, natural language processing, neural networks, gene editing, robotic process automation, and collective intelligence with few…
South Africa is ripe for investment into transformative healthtech solutions [Opinion]
For the majority of South Africans today, quality healthcare is simply out of reach. People have to make do with informal and undersupplied clinics,…
Everyone is on WhatsApp, so why isn’t your contact centre?
When was the last time you sent an SMS in your personal capacity? Chances are that it’s been a while. Now, think about how…
As banking embraces tech, it needs to focus on digital communication
Today’s banks are almost unrecognisable from what they were even a decade ago. Thanks to technology, the primary focus of banking has moved from…
