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  • How social media (using the power of mobile) can help you win at Omni-channel

    Omni-channel from a consumer viewpoint is the ability to have a seamless and consistent experience across multiple touchpoints, to engage with brands or to purchase a product. From a brand’s perspective omni-channel means leveraging and coordinating the customer experience across multiple channels of communications (web, face to face, emails, social media or mobile) to understand consumer behavioural patterns with the aim of delivering relevant product information to help with recruitment or retention strategies. The retail shopping experience has changed dramatically over the last few years. Shopping for a Fathers day gift at a local mall ten years ago literally meant...

  • Huawei G7 review: so much phone, so few faults

    Huawei is charging into the South African smartphone market in a big way. According to Reuters, last year the company sold a million units in the country and predicts that this figure will increase two-fold this year. It's not a bad run for a company that, just a few years prior, only worried about telecoms and server racks. Although this figure is largely thanks to its ever improving public perception, thanks to devices like the Huawei Mate 7 and the Huawei P7, its extensive line up of budget devices also cannot and should not be ignored. One of those devices...

  • Data analytics combined with old-school business principles can retain clicks

    Online customers vote with their clicks in terms of what they’re after, how they navigate and why they abandon sites. Data analytics not only helps a business measure what it’s doing, but informs decisions that lead to better sites. Technology and the power behind it is becoming more sophisticated and for businesses relying on their websites to convert clicks to sales, a rapid response to digital disruption is key. However, old school business tactics never die and companies can still employ these traditional methods to bring customers, products or services together. Mobile is the playground of an always-connected customer who...

  • How to make the most of startup life (even if your manager sucks)

    Managers. We all have to deal with some version of them. Even the companies claiming they have a flat organisation structure. There’s always someone you report to. There’s always someone who, if you’re lucky, you look up to. And if you’re not, well, that’s an entirely different story altogether. I didn’t always work at a startup. My first job was at a big corporation and the development team at my location consisted of 100 odd people, divided into teams that reported to a team lead (TL) and TL's that reported to a project lead (PL) and PLs that reported to...

  • 14 beautiful tweeted tributes to Nintendo president Satoru Iwata

    Nintendo president Satoru Iwata has passed away aged 55. An icon of the gaming world, Iwata succumbed to stomach cancer over the weekend. Iwata had been ill since at least 2014, when Nintendo announced that he would not be attending E3 due to illness. Soon after, he underwent surgery to remove a malignant bile duct growth. Despite assuring fans that he was "progressing well" on Twitter, there was little news until Nintendo announced his death on Sunday. Read more: Nintendo president Satoru Iwata passes away at 55 Always a fan of video games, Iwata began developing them in high school. Following high...

  • How modern phone systems could be a boon for researchers and scientists

    It's a fairly obvious conclusion that medical researchers, doctors and scientists need to stay up to date with the latest technologies in order to function properly and effectively. Technology is always changing and advancing, enabling the medical field to work more efficiently and communicate better with colleagues, patients, contacts and clients. Communication is, of course, an essential part of the medical field, as decisions must be made in a timely fashion and the proper information reaching the right people is an important objective of many tasks throughout the course of a regular workday. However, one area in which many...

  • 6 of our favourite trailers from Comic-Con 2015

    Movies, TV shows, comics, games and cosplay. Comic-Con International is most known for two things: meeting your favourite actors in all-panel glory and getting a whiff of what's the near future holds for movies, TV series, and comic books on the geek spectrum. This year, the teaser trailers stretched far and wide in San Diego. From Quentin Tarantino's up-coming Western to Warcraft and Batman trying to beat the living crap out of Superman. It's pop culture at its finest! Anyways, while we're definitely excited about these geeky titles, unfortunately for those who didn't attend the event in San Diego, a...

  • 3M, HIP2B² on the lookout for high school innovators

    It's never too early to start innovating. And if you're a South African high school student in grade 9 or 10 the rewards for doing so could potentially be very big. And we're not just talking about the thrill of doing something no one else has done before either. Just take a look at what's on offer for the winners of the 2015 HIP2B² 3M Innovation Challenge. The competition, run by multinational technology company 3M and non-profit youth organisation HIP2B², is open to grade 9 and 10 learners and tasks them with finding innovative solutions to everyday problems they...

  • How technology is changing the way we do business travel

    Where is business travel going over the next few years? What about the next decade? What kind of innovative technologies and practices will become commonplace? According to Carlson Wagonlit Travel, the five following trends will shape the future of business travel: customization, mobile technologies, fresh booking practices, the sharing economy and digital payment solutions. What does all that mean, though? If we break those concepts down into simpler terms, where is the future of business travel headed? Mobile tech It's tough to imagine a world without laptops and smartphones, but once upon a time many a business trip were made without these conveniences. Laptops...

  • Braven 705 wireless speaker review: a practical portable Beats beater

    Portability is about as annoying a buzzword as synergy, or smartwatches for that matter. But unlike the latter two, portability has been a fundamental requirement for business people, the tech elite and the not-so-savvy for ages. Remember the netbook? It became popular thanks to its tininess. These 10-inch computers could go anywhere and work practically everywhere without much faff or fuss. Although the netbook is well and truly dead, this notion lives on in other guises of technology. Portable speakers is a good example. Recently, we've seen the likes of Harmon's JBL brand, Beats By Dre's Pill range and cheaper...

  • These are the Hollywood trailers that have YouTubers seriously pumped

    Trailers have always been important for a movie's success, but a decade's worth of YouTube has only increased the weight people place on a form that it somewhere between advert and art. The function of the trailer has changed too. Rather than getting people in cinemas to make a note of what they should watch next, the idea is to get people with a million other distractions into theatres in the first place. New research from Think With Google, conducted with Ipsos combined with data from Google and YouTube, highlights the growing influence of movie trailers on YouTube,...

  • Why the cloud is the next big leap in the evolution of accounting software

    Over the past 20 years, we’ve seen the business software market evolve at a rapid speed, moving from basic DOS-based solutions with text-based interfaces to rich and attractive graphical user interfaces. Now we’re seeing the next shift in the market as businesses start to transition away from running software on their own standalone PCs or servers towards accessing it online as a cloud service. Cloud computing is essentially all about the move away from buying a software suite that you install on your computer towards accessing the software you need over the Internet and on a web browser, wherever...

  • Why CRM and ERP are better together

    Every growing mid-sized enterprise needs to put in place business systems that help it streamline business processes, gain visibility into its operations, and enhance productivity. The underlying fundamentals are enterprise resource planning (ERP) and customer relationship management (CRM) solutions. Each on its own delivers enormous benefits to a business, but to unleash their full potential, they should be integrated. Let’s take a closer look at ERP, CRM, and how they add up to more than the sums of their parts when combined. Why invest in CRM? A CRM system helps the business record, catalogue and leverage information about its customers. By...

  • Watch the first episode of The One Rand Family

    Sanlam has released the first video for the sequel to its multi-award winning One Rand Man series. After tweeting out a teaser image last week, the financial management company has unveiled The One Rand Family. The family of four is made up of Sbu (the father), Londiwe (the mother), Njabulo (the entrepreneurial son), and Anaya (the infant) child and, by all appearances, are incredibly wealthy. Like their predecessor, they have to survive an entire month using only one rand coins (although with both parents working in high level jobs, the pile seems considerably larger). Also like their predecessor, they...

  • New ttrumpet feature lets your friends, family follow your trips

    Over the top (OTT) messaging service ttrumpet has joined a growing list of apps that allow people's family and friends to follow them on their journey home after a night out or while they're out on a run or bike ride. The feature, called ‘Tag Me’, allows individuals to ‘pin’ or ‘mark’ their journey home while on their way back from a specific location, allowing personally selected people to identify their exact location and whether they have gone off route, as well as allowing the user to alert their ‘followers’ in cases of distress. “We are focused on making...