• BURN MEDIA
    • Motorburn
      Because cars are gadgets
    • Gearburn
      Incisive reviews for the gadget obsessed
    • Ventureburn
      Startup news for emerging markets
    • Jobsburn
      Digital industry jobs for the anti 9 to 5!
  • Is Uber the best travel app ever?

    Is Uber ever not in the news? Between battles in France, Cape Town and the South African taxi industry, the hugely successful ride hailing app has made plenty of vested interests very uncomfortable. A lot of the tension focuses on the supply side of the equation -- the taxi drivers -- rather than the users who benefit from the service. Here's something to consider: Uber is a godsend for foreign visitors, and it's presence in a city is a competitive advantage. I speak from personal experience. Recently, Uber made a huge difference to my visits to Tokyo and then Bangalore. ...

  • #WhatDoLaaitiesKnowAbout: 19 tweets that’ll fuel your epic nostalgia trip

    Twitter is a strange forum. It's a place for serious discussion regarding potentially devastating world issues and events, but it also brings out the best of people, and more importantly, South Africa. A trend that has piqued our interest today on the Twittersphere leads with the curious hashtag #WhatDoLaaitiesKnowAbout. Those born before the turn of the millennium (and it seems well before that as well) are reminiscing of their childhood experiences that current Millennials didn't quite get a chance to experience. If you've ever owned a Nokia 3310, played an informal match of street (returning swiftly to your house once the...

  • Truemessenger blocks spam SMSes from flooding your phone

    Truecaller, the Swedish company behind apps like Truecaller and Truedialler, has launched a new Android app called Truemessenger. The app is aimed at making SMS smarter and spam-free. Truemessenger utilises the company’s network of users to verify the identify of those who send text messages. The app, like Truecaller, identifies the sender of the SMS and detect, block or report spam, fraud, telemarketing, sales, and unknown phone numbers. Read more: Why ecommerce companies need to reassess the ‘traditional’ call centre If a user marks a number as a source of spam Truemessenger saves this contact as a spammer. It then uses this...

  • You can now read The New York Times articles on WhatsApp

    The New York Times is publishing articles on WhatsApp. For the first time Whatsapp users will be able to read their news from the platform. Though this is a first of its kind, it should not to surprising. WhatsApp has more than 800 million monthly active users and using it as a publishing platform -- like Facebook has done -- should be no brainer. The New York Times began the experiment with a story on Pope Francis. Its vatican correspondent, Jim Yardley, was travelling with the Pope in his Latin America trip. The Pope will visit Ecuador, Bolivia and...

  • Helen Zille explains why government has such a hard time with Uber

    Uber can't seem to stay out of the news. Today it emerged that Uber partner drivers in Johannesburg are being threatened and harassed. Last week meanwhile, the company's South African operations launched a campaign urging Cape Town authorities to push through a number of operator licenses for its partner drivers. In the wake of the latter, Western Cape premier Helen Zille has written an official blog post, detailing why governments seem to struggle so much with disruptive technologies like Uber. In the post, Zille admits that she's a fan of the service, saying that "many parents (including me) sleep...

  • Spy tech company Hacking Team hacked, revealed to have sold spying tools to repressive regimes

    If you've ever wanted to see what an awkward moment of momentous proportions looks like, then pay attention. Hacking Team, an Italian based company that assists police to hack citizens has been hacked. The provider of surveillance and intrusion software has been beaten at its own game. The hackers released emails, internal emails, a torrent with 400GB of internal files, source code and communications on Hacking Team’s Twitter account, all appearing to confirm rumours that the company had sold spying tool. The hackers dumped the information on Hacking Team’s Twitter account. The hackers also renamed the company’s Twitter account to...

  • New survey reveals how South Africans use mobile devices in the workplace

    More than 95 % of employees in South African companies rely on the use of mobile devices within the office. That's according to the results of recent survey, conducted by Dell in partnership with Microsoft. What is interesting about this number though is that it does not stipulate how many businesses have opted for mobile devices over desktop computers. Even with this, the fact that mobile devices are being used this much says a lot about the distracting effect they have had in businesses. To obtain the data, Dell surveyed IT professionals from companies with more than 250 employees. The...

  • Why ecommerce companies need to reassess the ‘traditional’ call centre

    For both new and established e-commerce merchants worldwide, customer experience and customer care have become key to survival. While online stores can beat out their brick and mortar competitors on price, gaining a competitive edge over other online merchants has become about excellence in customer experience. And nowhere is customer experience more important than in the call centre. Indeed, for online customers, the only real point of contact is the call centre. Sadly, it often represents a pain point and last resort. Despite the strategic importance of the call centre, however, many e-commerce companies don’t take a critical look...

  • Nokia’s 12 greatest mobile phone hits through the years

    Remember a few weeks ago when Nokia rubbished rumours that it was to return to the smartphone business this year? Well, it seems that the company wasn't exactly telling the truth. In a recent interview, current Nokia Rajeev Suri suggested that the company is looking for suitors to reinvigorate its once-firm grip on the mobile phone space. In case you don't remember this bygone era, or weren't born in the Nineties, practically everyone owned a Nokia at one point or another whether it be the indestructible 3310 or the more serious multimedia monsters of the N-Series. Read more on Gearburn.

  • Should you consider getting a digital productivity coach?

    Do you work hard and go the extra mile, but feel like you’re on a treadmill and can never quite catch up? Do you struggle to stay on top of the emails, phone calls, and tasks that come at you every day? Do you feel like you’re constantly being pulled in different directions and never able to focus on one thing at a time? Keeping up with today’s pace can be a huge challenge – every day things seem to be happening faster and faster. There’s too much information to process, too many messages to answer, too many people to please, and...

  • ‘OpenCart’ review for startups: Is OpenCart right for you?

    OpenCart is one of the more light-weight ecommerce platforms. The system is built for ease of use, easy installation of modules and created around the Model-View-Controller (MVC) framework. The software is currently available in two different versions, legacy (1.5.6.4) and the newer 2.0.3.1. Both of these carry the same core features, but OpenCart 2 has a retooled admin interface, built-in responsive theme and added core functionality. This article will cover the newer version of OpenCart as it’s the one currently being supported and developed for. Read more on Ventureburn.

  • Here’s what you need to know about protecting your brand’s online reputation

    In today's world, not only is it vital to have a good and clean business reputation online, but also to have a good personal reputation and footprint as most people are looking for the face behind the business. Even though you can control the digital footprint of your brand online to a certain extent, online reputation management can help you manage your digital profile proactively instead of reactively. Before the web became our default research tool, most brands could count on the fact that news traveled relatively slowly and often had plenty time to develop and create a plan for...

  • New event is ‘speed dating’ for South African advertisers, marketers

    All too often, the first time a company's marketing department meets an advertising agency is during the pitch for a new campaign. For both parties that can mean a slew of misses before finding a hit. A new Johannesburg event is looking to change that by giving South African agencies and marketers a "no-strings-attached" 10 minute opportunity to size each other up and feel if there’s enough chemistry to warrant a longer conversation over a boardroom pitching table. The so called "speed dating event, run by the Independent Agency Search and Selection Company (IAS), involves 10 individual marketers meeting with...

  • New Zealand law aims to curb online bullying

    Rape threats, revenge porn, and relentless text-based abuse are all very real examples of how harmful online bullying can be. In a bid to curb that kind of behaviour, New Zealand has passed a law criminalising sending messages to people which are racist, sexist, critical of their religion, sexuality or disability. Passed by an overwhelming majority in the country's parliament last week, the law sets strict guidelines around what digital communications should and should not do. According to Engadget the rest for determining harm will be if a communication or set of communications is designed to cause "serious emotional...

  • This infographic shows you the real difference between UX and UI designers

    To people outside the digital space, a designer is a designer. Dig a little deeper and you quickly realise that there are many different spheres within the field. Even digital veterans though sometimes battle with the difference between User Experience (UX) and User Interface (UI) designers. In order to try and clear up some of the confusion, design crowdsourcing site Zilliondesigns has produced an infographic detailing the differences between the two professions. Read more: 4 big trends shaping the UX design space And it goes beyond just saying that one deals with user interfaces, while the other deals with...