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Ecommerce

  • Root is Standard Bank, OfferZen’s new ‘programmable’ bank account

    Developer job platform OfferZen has teamed up with Standard Bank to introduce Root -- a "programmable" bank account for software developers. Root features full API access for developers, allowing their code to interact with transactions in real-time. So what kind of apps can be crafted with it, then? "Beta users of Root have already written some great RootCode apps including sending their transaction data to a personal Google Sheet in real-time, to make budgeting easy; limiting the days on which they can buy fast food, as part of a diet plan and creating a dedicated card and budget for Uber rides," read...

  • South Africa’s Orange Store is shutting down online

    Update #2, 1 December, 9.11am: Orange also noted that its brick and mortar stores will also be shuttered, and will be "utilized for other purposes by the owner of the property". Update #1, 1 December, 7.30am: The Orange Store has issued a statement on the SA version of its storefront, adding that CTDI will step in for service-related issues. "We leave you in the good hands of our trusted partner CTDI (formerly Regenersis) who will assist with any warranty and/or return queries from the 1st of December 2016. CTDI is one of the largest repair providers with over 70 locations around...

  • Here’s how Raru, Wootware handled South Africa’s Black Friday rush

    This year's Black Friday was a massive occasion. Besides the number of deals that were spread across a range of SA's ecommerce stores and retailers, there were some interesting stats as well. Memeburn had the chance to speak to both Raru and Wootware about their Black Friday experiences. While neither online retailer gave customer or sales numbers, they were able to provide some interesting technical information. The preparation In preparation for the increase in traffic Raru techie Renier Crause said the site's "mid-range" server was updated to the latest version of Ubuntu, which gave the system 130% increase in performance under load. This was...

  • US consumers blow $3.34bn on Black Friday, break mobile shopping record

    It was an extremely healthy Black Friday for US retailers according to new data released by Adobe. The company this week published its 2016 online shopping report covering Black Friday and Thanksgiving, and the numbers represent a positive trend over 2015. Adobe's report is based on "aggregated and anonymous data from 22.6-billion visits to retail websites" and covers approximately 80% of the US's top 100 retailers. Adobe notes that buyers in the US blew more than US$5.2-billion at the end of Friday. This marks a 17.7% increase over 2015. "Black Friday set a new record by surpassing the three-billion-dollar mark for the...

  • Chargebacks: how they can affect your online business

    Increasing sophistication in card fraud is reason for concern. Not only for banks, but most especially for online merchants, who are at risk of losing their ability to trade should they be implicated in repeat fraud attempts and excessive customer disputes. While fraud is well documented, chargebacks as a result of a dispute can be just as debilitating. The financial services industry has made strides in card fraud protection with the implementation of 3D Secure for card transactions. However, what many merchants aren’t aware of is that Instant EFT significantly reduces the chargeback risk. According to statistics from the South African...

  • Groupon South Africa is dead: here’s what will happen to your orders

    Back in September 2015, Memeburn reported that ecommerce platform Groupon began shedding global offices in an effort to "make the business more efficient". And while South Africa wasn't a country affected back then, it is now. Groupon South Africa today announced that it will shutter its operations in the country, in a bid to further streamline its global business operations. Groupon launched in South Africa in 2010 after it bought local startup Twangoo. Groupon South Africa will effectively shutter on 30 November "We are sorry to inform you that as of 4 November 2016, Groupon has wound down its operations in South Africa...

  • Opera: OLX, Letgo tracks you more than Takealot, Gumtree

    New research from Opera Software found that over half of the top 60 Android shopping apps collect personal information via trackers. However, South Africa's OLX and Letgo were mentioned as some of the worst offenders as well. The two South African services were joined by the likes of Flipkart, Amazon, JC Penney, Best Buy and eBay Kleinanzeigen as the shopping apps with the highest amount of trackers. These trackers collected information such as your name, email address, location, phone number and search terms, Opera wrote in an emailed press release. The results were obtained using privacy mode in the updated Opera Max...

  • FNB introduces FNB Pay, fingerprint ID support in app

    FNB has announced version five of its banking app, with several big features in tow. The first feature is FNB Pay, allowing users to pay for goods/services under R200 by simply tapping their NFC-equipped Android phone against a contactless-enabled point of sale terminal. Purchases of more than R200 will require a PIN code in addition to fingerprint authentication, it seems. Unfortunately, iOS owners seem to be out of luck regarding Pay for now. The bank has confirmed having talks with Apple about Apple Pay however, but there's no ETA on this feature. "As of today, FNB customers with an NFC enabled Android device can...

  • My Vodacom app now supports Mastercard’s Masterpass

    South African telecoms giant Vodacom has announced that its customers can now "buy airtime, data bundles and SMS bundles through the My Vodacom mobile application" using Mastercard's mobile payment gateway Masterpass. Previously, purchasing airtime required users to leave the My Vodacom app, but this change now allows Vodacom users to purchase these items and services directly from the network's app. Masterpass, according to a press release, aims to "support all forms of commerce in order to address the widest range of merchant experiences and consumer needs". The service requires a single payment card capture -- which means consumers needn't continually re-register the card...

  • B2B companies must evolve or lose out on $1-tn market

    B2B companies will need to adapt their thinking and delivery approach if they want to benefit from a B2B ecommerce market that is fast approaching the US$1-trillion mark in the US alone. It is estimated that by the end of 2016, US B2B eCommerce will total US$855-billion. A forecasted CAGR of 7.7% will push this number over the US$1-trillion mark by 2020. B2B ecommerce today is no longer merely a bolt-on to most B2B businesses. It is now deeply woven into the very fabric of many companies, and B2B ecommerce organisations are investing heavily in re-platforming and re-building B2B ecommerce sites,...

  • The growth of Africa’s ecommerce future lies offline

    Ecommerce in Africa has experienced massive year-on-year growth. Despite infrastructure challenges, ecommerce is expected to see 40% annual growth for the next ten years. Africa, outside of South Africa, is a mobile-first, and largely unbanked economy. With mobile penetration reaching close to 70% on the continent, technology has shown extraordinary innovation, especially in the fintech sector. The link between digital media and ecommerce is well documented and easily trackable. For this reason, we’ve scrutinised case studies highlighting the role social media plays in ecommerce success, and have ploughed expertise, time, and energy into building campaigns. However, it is critical to bear in...

  • Instant EFT could help overcome South Africa’s online retail challenges

    While online retail still only accounts for 1% of retail revenue in South Africa, the growth rate of more than 20% year-on-year since 2000 speaks volumes about the need for every business to seriously plan for an online presence. The 2016 numbers from World Wide Worx released in April this year, not only show good growth for the year, but forecasts for 2020 show the figures doubling from their current baseline. While this is great news for the economy, there remain many obstacles for the general business community when it comes to taking the leap in creating a virtual channel to market. First...

  • Online still accounts for just 1% of total SA retail

    The South African ecommerce space is growing seriously fast -- more than 26% in 2015 alone -- but it still accounts for just one percent of the country's total retail spend. That's according to the latest Online Retail in South Africa 2016 report, released on Wednesday by World Wide Worx. According to the report, ecommerce has maintained a higher than 20% growth since the turn of the century and in 2015 was worth R7.5-billion. While the rate of growth is expected to slow down a little in 2016, the report says that growth in Rand terms is expected to...

  • Sending payments online: what business need to know

    Each year, society creeps ever closer to an entirely digital life. No matter your business, your customers are going to expect an easier way to pay. Checkout pages are critical for ecommerce businesses, and all other service providers need to offer some varying methods for online billing and payments. Even payroll is simplified when you switch to digital. Make it as easy as possible to send and receive payments by taking advantage of some of the digital and automated methods available to you. Automate Your Payroll System If you’ve got employees (digital or in-house), you’re wasting valuable time and energy by...

  • Sorry ecommerce evangelists, people still prefer real stores

    Despite the fact that the digital age has encouraged more people to shop and browse products online, physical stores are still, surprisingly, the number one destination for shoppers, according to the global PwC consumer survey: “Total Retail: Retailers and the Age of Disruption”. Surveying 19 000 respondents worldwide, the report revealed that the physical store remains the retail touch point with the highest frequency and highlights the need for retailers to create a noteworthy customer experience in order to differentiate their offering in such a competitive space. Research by TimeTrade echoes the PwC report, indicating that 85% of consumers still prefer...