• BURN MEDIA
    • Motorburn
      Because cars are gadgets
    • Gearburn
      Incisive reviews for the gadget obsessed
    • Ventureburn
      Startup news for emerging markets
    • Jobsburn
      Digital industry jobs for the anti 9 to 5!

Ecommerce

  • CallPay, PayU launch mPOS app in Turkey

    Telephony card-based payments company CallPay on Tuesday announced a partnership with Naspers-owned PayU to launch a mobile payments app in Turkey. The deal, which is aimed at providing existing and new PayU Turkey merchants with a secure solution to accept mobile payments, allows merchants to accept card payments on the fly using their smartphone and the PayU mPOS Application. Making use of an application based card reader, PayU mPOS can process card transactions in multiple currencies and supports instalment sales in Turkey. Merchants can then email or SMS transaction receipts to their customers. The companies said the application further...

  • Visa opens up payment tech to devs around the globe

    Visa this week announced that the launch of Visa Developer, a platform which it says makes its payment technologies freely available to developers as it looks to accelerate its presence in the ecommerce space. According to a press release issued by Visa, the platform is aimed specifically at financial institutions, merchants, and technology companies. The idea, the financial services giant says, is to help these companies "meet the demands of consumers and merchants, who increasingly rely on connected devices to shop, pay and get paid". The platform offers access to some of Visa payment technologies and services including account holder...

  • A digital customer experience revolution could save the brick and mortar store

    The retail model of the future will be a radically different experience from today, largely driven by the changing shopping demands of the younger hyper-connected consumer. Bricks-and-mortar retailing will remain to be a very significant part in retail, however the lines between channels will erode at the benefit of both the customer and the business. Advances in technology will significantly improve the relationships between retailers and customers, much the way analytics is already doing to online shopping. Real opportunity lies in responding to this change, focusing on delivering a truly integrated and seamless omni-channel experience. The future of retail is...

  • PayU appoints ex-PayPal exec as CEO

    Naspers-owned payment services provider PayU on Tuesday announced the appointment of ex-PayPal Europe VP Laurent Le Moal as CEO. According to a press release sent to Memeburn, Le Moal's role as CEO sees him join the Naspers management team to lead its payments business, reporting directly to Naspers’ Group CEO, Bob Van Dijk. At the pinnacle of his 11-year career at PayPal, Le Moal was VP for Continental Europe, Russia, Middle-East and Africa, leading the growth of its consumer franchise across diverse geographies. Le Moal will reportedly lead PayU’s strategy and growth, building on the company’s position in high growth...

  • 3 ecommerce lessons big brands are teaching you this holiday season

    It’s the time of the year that every retailer awaits. It’s the retail holiday season and each retailer out there is trying their best to get a share of the season’s triumphs. Earlier this eMarketer predicted that this is going to be a happy holiday season for retailers with an increase of 5.7% year over year sales in the US, reaching US$885.70-billion. Therefore it is no surprise that shop owners are doing everything, from massive discounts and store-wide sales to limited time offers, to increase their sales and revenues. While almost all retailers are busy boosting their sales, some overlook...

  • 5 ecommerce tips for the 21st Century artist

    Being an artist, whether you make music, pottery, or kinetic sculptures set inside elaborate dioramas, has almost always involved an uneasy courtship with the Almighty Dollar. Making work requires money and marketing that work to an audience does, too, but if an artist focuses too much on getting paid, she can lose the vision and drive she needs to make her art at all. Artists and musicians of yesteryear counted on patrons, gallery owners, and record labels to stay afloat, and while these options still exist, thanks to the Internet, they are by no means the only routes to...

  • What roles do domain names and hosting play in building an ecommerce site?

    A domain name and a web hosting service both play a different, yet crucial role in the success of any ecommerce website. Before we talk about how you should go about building and setting up your ecommerce website, it’s important to learn more about domain names and web hosting themselves. Let’s begin by discussing the three important parts that make up a website. Domain Names Hosting Servers Website Files 1. Domain names Computers use IP addresses to communicate with each other, just like you use phone numbers to call and talk to other people. On the Internet, domain names are quite like the entries...

  • 4 reasons South Africans are still reluctant to shop online this festive season

    Ecommerce is on the rise in South Africa. According to recent research conducted by Ipsos on behalf of FNB and Paypal, 22% of South African internet users have made purchases online, and 48% expect to do so in the future. This is clearly a growing and potentially lucrative market for small businesses that are able to give customers the convenience and flexibility of doing business online. But what about the 30% of people who are not shopping online? What's holding them back and how do can they be persuaded to make the big leap? Here are a few of the reasons...

  • Could cross-border transactions unlock SA’s ecommerce space?

    According to a recent study conducted by Ipsos, cross-border shopping is a growing trend with around 80% of shoppers going international when purchasing goods online. In Nigeria an impressive 47% of the online spend is already taken internationally, while in South Africa shopping across the continent continues to rise in popularity. The two countries are playing no small role in boosting eCommerce on the continent, offering a much-needed shift that can potentially have a positive impact on both economies. The Worldpay Global Payments Report 2015 found that the current global eCommerce market is worth around US$1.66 trillion with an expected...

  • 6 top tips for safe online shopping this festive season

    The holidays are here and this means online shopping for those Christmas gifts. This also means that cybercriminal scams are aplenty. Here are six top tips to help ensure that it is a fun and safe experience. 1. Spot those phishing emails Phishing emails are often used by cybercriminals trying to steal your money and data, and this is especially true during the holiday season. For example, a criminal may send you a phishing email with a link to a ‘deal’, only for this to direct the wold-be-shopper to a spoofed or malicious website. They may then look to...

  • 6 online shopping tips for Black Friday, Cyber Monday sales

    As South African consumers increase their use of online shopping and become part of the frenzied international Black Friday (27 November) and Cyber Monday (30 November) online sales taking place this coming week, taking advantage of the amazing deals and getting them back home to SA in a cost-effective and reliable way will make the difference between scoring a great deal or having your bargain dreams dashed. In the mayhem that accompanies these huge online sales, it is important for consumers to keep a clear head and do their homework before they head online and click the Checkout button. Some...

  • CEO of Supermart.ng Raphael Afaedor on the state of Nigeria’s ecommerce

    The last time I spoke to Raphael Afaedor in person, he was still the co-founder of Jumia, his face and that of Tunde Kehinde’s had just been on Forbes and they were the focus of the foreign press including CNN. I was able to drag him aside in the hall where Jumia was celebrating its first year anniversary and when I asked him what was next for ecommerce in Nigeria, he said the focus will continually be on satisfying the customer — even if he or she expresses interest in buying cows online.

  • WeChat SA launches mobile wallet: includes P2P payments, SnapScan integration

    WeChat South Africa on Tuesday announced the launch of WeChat Wallet, a mobile money offering that allows for peer-to-peer money transfers, the purchase of prepaid electricity and airtime, and the ability to cash out at retailers among other things. According to WeChat SA head Brett Loubser, the service has been in the works for a little while now, and isn't just a copy-paste of the mobile platform's offerings in other markets, such as China. In fact, he pins WeChat's South African successes to date to the fact that it's been able to identify the needs of the local market, citing online...

  • Merchant solutions could be the answer to mobile money’s last mile issue

    In disrupting the traditional financial system, with its reliance on formal tellers and ATMs, mobile money and its agency model have taken off across Africa. According to Frost & Sullivan, the value of mobile money transactions in Sub-Saharan Africa reached USD 656 million in 2014, and may more than double to USD 1.3 billion in the next four years. The success of the likes of M-Pesa, Paga, Zoona and Splash-Cash stemmed from the relative inaccessibility to and unaffordability of the banking system for small transactions. Mobile money providers reduced the cost of transactions by eliminating the need for high-cost office...

  • 3 elements every digital store needs

    Customisation. Personalisation. Collaboration. According to technology research house Gartner, those are the three elements every digital store needs to succeed. "The digital store (see Figure 1) is not just about futuristic digital technologies, but is the store of the past, present and the future,” said Miriam Burt, research vice president at Gartner. “This is because customers expect the quintessential elements of all three to co-exist in the digital store. Here's how those three elements break down. The store must deliver the customer essentials – the basics. These translate into the age-old elements from the past which make up the essence...